Chuck M.
11 hours ago
V
1 day ago
I can’t recommend All Fuel enough! 6/5 stars!
I needed a full replacement of a chimney cap, stove, and stovepipe at a semi-remote historic USFS cabin. This project presented many opportunities for red tape and headaches. Robert and his team were wonderfully patient and worked hard to help me meet all of the USFS’s requirements. Huge shoutout to Brea in the office for fielding so many questions, too. My project was legitimately *annoying* due to the regulations, but Robert never showed me anything but professionalism and a happiness to help. He proved highly-adaptable when small new changes popped up, and turned stressful situations (to me) into trivial matters.
The install team (Jake and Eli) did a fantastic job - I wasn’t expecting it to look so good! Not that I ever doubted All Fuel’s ability to do the job right, but it looks *so good*. I ended up finding a stove I liked from another company (though, the ones All Fuel offered were admittedly a much better price) and All Fuel went and picked it up in town and brought it out to the cabin. What’s even more remarkable is the fact this cabin is over an hour away, and I never was on site with them - they’re true professionals who quickly understood what needed to be done and executed it with absolute quality. Even the county inspector who came out to check their work commented on what a great job they did. Jake and Eli, if you’re reading this: I’m so happy with the work you did and love this stove. You guys rock.
I was even shocked at the price… in a good way. For all of the extra hoops my project required them to jump through, the bill was still far below what I was bracing myself for. Usually you can find someone who is competent and expensive, or incompetent and affordable… with All Fuel I’ve found a unicorn that is both competent and affordable!
I’ll never even consider calling anyone but All Fuel in the future - these people are local pros and they’re wonderful to work with.
Response from the owner:Wow, 6 out of 5 stars! We can’t thank you enough for such an incredible review! It truly means the world to our entire team that you took the time to share your experience in such detail. Robert, Brea, Jake, and Eli will all be thrilled to hear your kind words! Hearing that you love your new stove, that the installation exceeded your expectations, and that even the inspector complimented the work is exactly what we strive for! We're especially happy we could provide the quality and service you deserved at a price that pleasantly surprised you. Thank you again for trusting All Fuel with such a special project. Customers like you are why we love what we do, and we’re honored to be your go-to team for the future. Enjoy that beautiful new stove and your cozy cabin! 🔥
— The All Fuel Team
Mary M.
2 days ago
On time, courteous, efficient
Response from the owner:Thank you so much for your wonderful review! 🔥 We’re happy to hear that our team provided prompt, courteous, and efficient service! We truly appreciate your kind words and are grateful for the opportunity to earn your business. Thank you for choosing All Fuel, and we look forward to serving you again!
Zorka R.
3 days ago
Corey arrived exactly on time which I was most happy about. He was training a new guy. Both very professional. Corey seems like a great trainer and also was helping the new guy. I was very pleased with their work. Found the problem with my fireplace.Corey explained everything to me. They did the maintenance and cleaned it nicely I 100% recommend this company and will use their service in the future
Response from the owner:Thank you so much for your amazing review and recommendation! 🔥 We’re thrilled to hear that Corey and our new team member provided such a professional and positive experience! Corey takes great pride in his work, and it's wonderful to hear that his knowledge, communication, and leadership stood out. We’ll be sure to share your kind words with both of them! Thank you for trusting All Fuel with your fireplace needs. We truly appreciate your support and look forward to serving you again! Thank you for your business.
Jeremy P.
3 days ago
Ted was very friendly and had great knowledge about the fireplace products. Highly recommended!
Response from the owner:Thank you so much for your wonderful review and recommendation! 🔥 We’re thrilled to hear that Ted provided such friendly and knowledgeable service! He’s a valued member of our team, and we’ll be sure to pass along your kind words. We truly appreciate you choosing All Fuel and look forward to serving you again! Thank you for your business.
Matt D.
5 days ago
Awesome staff. Super helpful. Prompt responses. Highly recommended
Response from the owner:Thank you so much for your fantastic review and recommendation! 🔥 We’re thrilled to hear that our team provided helpful, friendly service and prompt communication. We take pride in making every customer experience a great one! We truly appreciate your support and look forward to serving you again in the future! Thank you for your business.
James D.
5 days ago
After purchase All Fuel Installation came to the home. Evaluated all materials needed. They then picked up the pellet stove, delivered and installed the stove. The installers were very professional and did a fantastic job. We are very satisfied with All Fuel Installations.
Response from the owner:Thank you so much for your wonderful review! 🔥 We’re thrilled to hear that you had such a great experience with our installation team! We take pride in making the entire process as smooth and convenient as possible, from pickup and delivery to the final installation. We’ll be sure to share your kind words with our installers! Thank you for trusting All Fuel, and we hope you enjoy your new pellet stove for many years to come! Thank you for your business.
Rafael B.
5 days ago
All Fuel has been servicing our fireplace for years, and we recently had them install a new gas fireplace. The entire experience has been great, from their communication and customer service to the quality of their work. The installers arrived on time, were professional, and went above and beyond to make the process convenient for us.
We’re still waiting on one final custom trim piece that needs to be installed after inspection, but we couldn’t be happier with the overall experience and how everything turned out. Highly recommend All Fuel! Before and after photos included!
Response from the owner:Thank you so much for this amazing review and for trusting All Fuel with your fireplace needs over the years! We truly appreciate your continued loyalty and support! 🔥 We’re thrilled you love your new gas fireplace and that our team made the experience smooth and enjoyable. WE love the before-and-after photos! Thank you for your continued support and recommendation. We look forward to serving you for many more years!
David A.
6 days ago
Our tech Ted was probably one of the best techs we have ever had in our home. He came ontime, was prepared, and had all the knowledge base to do our job. Our gas fireplace was unusable but he quickly got it up and running. We will enjoy it in the upcoming Holidays. What a joy to have a company and a tech that really care about giving the best service for the best price. We highly recommend All Fuel and ask for Ted!
Response from the owner:Wow! Thank you so much for this incredible review! We’re thrilled to hear that Ted provided such an outstanding experience! We’ll be sure to share your wonderful words with him! Knowing that your gas fireplace is back up and running just in time for the holidays makes this even more special! 🔥 We truly believe in providing exceptional service at a fair price while treating every customer and their home with the care and respect they deserve. Thank you for trusting All Fuel and for your amazing recommendation! We hope you enjoy many warm, cozy moments by your fireplace this holiday season! 🎄🔥.
Susan M.
6 days ago
Response from the owner:Thank you for your review and five-star rating. We appreciate your support of All Fuel Installation & Services.