Donna C.
Ted was very good and quick. He took the time to explain how to light the pilot and run the fireplace. He explained all about how it runs, issues and the safety. I had no idea about fireplaces at all. I really appreciated his time in explaining everything. He is very helpful and thorough. Excellent employee and I hope I get him next time.
Response from the owner:Thank you so much for the wonderful review! We’re thrilled to hear that Ted took the time to explain everything clearly and made you feel comfortable and informed about your fireplace. He truly takes pride in being thorough and putting safety first, and we’re lucky to have him on our team. We appreciate you choosing All Fuel Installation & Service and your preference for his services in the future are noted in your file. Thank you for your business, we appreciate it.
Shawn S.
Our technician, Ted Ulsky showed up and within a short time repaired and restore the heat to our unit. He’s very professional skilled, and will definitely have him back next year to do the annual clean, thank you again Ted you’re amazing 🙂
Response from the owner:Thank you for your valuable feedback. We are pleased to learn that Ted provided professional and skilled service, efficiently restoring your heating system within such a short time. It's wonderful to hear that Ted was able to quickly diagnose and repair your unit, getting your heat restored promptly. We take great pride in having skilled technicians like Ted who demonstrate professionalism and expertise in their work. We appreciate your expressed confidence in our services and are delighted that you plan to have Ted return next year for your annual cleaning. Your kind words about Ted being amazing truly mean a lot to us and we will be sure to share your positive comments with him.
Michael G.
Excellent service from start to finish on our gas line installation project. Robert, the rep who designed, planned and estimated the project and Jake and Layton, the installation guys all did an excellent job. Also Tara, in the office, did great at coordinating with our landscaping company.
Response from the owner:Thank you for the wonderful review. We are absolutely thrilled to hear about your excellent experience! Robert, Jake, Layton, and Tara truly appreciate your kind words about their work. We appreciate your business, thank you!
Florin D.
All Fuel was fast to give me a quote to replace my old rusted fireplace insert. They had the best price by far for the same wood inserts as others quoted and were very professional throughout the whole process (even with me moving the dates a couple of times to fix the roof leak and crumbling masonry around the insert). Installation was smooth as well and the fireplace insert is working very well. Would definitely recommend them to anyone and it's no surprise they are in high demand.
Response from the owner:Thank you for your amazing review. We are delighted to hear about your smooth experience! Thank you for your patience and for recommending All Fuel Installation & Services. We appreciate your business, thank you!
Kathleen M.
Ted was very knowledgeable and answered questions and concerns we had. He was very thorough & detailed as he cleaned our 2 gas fire places.
Response from the owner:Thank you for taking the time to give us a review. We are thrilled to hear Ted's knowledge and thorough cleaning of your gas fireplaces exceeded expectations! Thank you for your business, we appreciate it!
Brian P.
Cory did a great job of replacing the gas valve in the gas log fire place in my condo here in Portland, OR. With this new valve, the pilot light assembly can remain on at all times, thus preventing the need for expensive parts replacement and costly annual maintenance. Thanks Cory! Appreciate your going over and above to make this job happen in the first place!
Response from the owner:Brian, we sincerely appreciate you sharing your positive experience. We value your feedback and are pleased that Cory was able to assist you with the gas valve replacement. Thank you!
Carl S.
The service Tech, Ted, was knowledgeable, thorough and courteous. Our gas fireplace is now back functioning properly and our family room is comfortable again.
Response from the owner:We deeply cherish your feedback about Ted's knowledgeable and thorough service. Thrilled your gas fireplace is functioning properly again. We appreciate your business!
Jon C.
We reached out to Northwest Natural, looking for recommended companies to disconnect a gas line to our fireplace. All Fuel was quick to schedule a technician to come out for a free estimate. Their estimate was competitive and a fraction compared to some other companies in the area!
They scheduled the work a few days later and Theodore was able to disconnect the gas line. He was very knowledgeable, courteous, and did an outstanding job. If you need any gas related services, I highly recommend them. Looking forward to working with y'all in the future!
They scheduled the work a few days later and Theodore was able to disconnect the gas line. He was very knowledgeable, courteous, and did an outstanding job. If you need any gas related services, I highly recommend them. Looking forward to working with y'all in the future!
Response from the owner:We appreciate your positive feedback! We are pleased that Theodore delivered expert service and competitive pricing for your gas line disconnection project. It's rewarding to learn that our complimentary estimate process was convenient and that we could promptly schedule the work following Northwest Natural's recommendation. We pride ourselves on ensuring our technicians, such as Theodore, provide courteous and knowledgeable service while maintaining competitive pricing within the market. Thank you for recommending us for gas-related services; we look forward to the opportunity to collaborate on future projects! Thank you for your business, we appreciate it.
Gordon K.
Response from the owner:Thank you for your review! We are honored to serve customers like you at All Fuel Installation & Services.
Alfred P.
Response from the owner:Thank you for sharing your 5-star rating with All Fuel Installation & Services. Your support means everything to us.
