Kathy W.
Randall was very thorough and professional. He explained everything that was wrong and what needed to be fixed. The price was reasonable. Also the office staff was very friendly and helpful in getting service to us fast.
Glenn K.
Randall, the service technician, was on time and did a professional job in diagnosing and fixing my fireplace.
steve B.
Corey came out and fixed our pellet stove!
Called ahead of time and came out early, thanks for all your help!
Called ahead of time and came out early, thanks for all your help!
Response from the owner:Thank you, Steve, for the awesome review! We’re so glad Corey was able to get your pellet stove up and running again. Calling ahead and arriving early is exactly the kind of service we aim to provide! We appreciate your kind words and will be sure to pass them along to Corey. Thanks again for choosing All Fuel—we’re here anytime you need us! 🔥
Mindi B.
Highly recommend All Fuel——
So much that I have used them for several years now. They have installed 3 gas fireplaces in my home. They did an incredible job with each consultation, installation and finalizing of the projects. Always excellent communication and service.. which is rare these days!
So much that I have used them for several years now. They have installed 3 gas fireplaces in my home. They did an incredible job with each consultation, installation and finalizing of the projects. Always excellent communication and service.. which is rare these days!
Response from the owner:Thank you so much for your kind words and for continuing to trust All Fuel Installation & Service with your home!
Installing three fireplaces for you is truly an honor, and we’re grateful for the opportunity to work with you again and again. Providing excellent customer service and quality installations is what our team strives for every day, so it means a lot to hear that reflected in your experience. We truly appreciate your recommendation and look forward to helping you anytime you need us in the future. Enjoy those fireplaces! 🔥
Kathleen
Response from the owner:Thank you immensely for your 5-star rating! We appreciate your trust in All Fuel Installation & Services.
Mary B.
I had a propane leak and Dakota and Cody came out the same day. They were very courteous and professional They found the leak quickly and made sure everything was safe I highly recommend All Fuel.
Response from the owner:Thank you so much for the great review!! We’re glad Dakota and Cody were able to respond quickly and take care of the propane leak safely and efficiently. Providing prompt, professional service—especially in situations like that—is our top priority. We truly appreciate your recommendation and will be sure to pass along your kind words to Dakota and Cody. Stay safe, and we’re always here if you need us! 🔥Thank you for your business!
John S.
Raleigh was terrific — friendly, informative, prompt.
Response from the owner:Your review is appreciated, thanks! Thrilled Raleigh provided friendly, informative, and prompt service. Thank you for choosing All Fuel Installation & Services.
Nancy H.
Randall Hiatt did a great job on the fireplace. He was very professional and neat on his work. I am impressed on the working fireplace now.
Response from the owner:Thank you so much for the great review!
We’re thrilled to hear you’re enjoying your fireplace and that everything is working perfectly now. Randall takes a lot of pride in his work, and it’s great to hear his professionalism and attention to detail made such a positive impression. We truly appreciate you choosing All Fuel and are here anytime you need us! 🔥
Brian von D.
We've worked with All Fuel at 2 different houses with 5 fireplace installs. They've always been professional and responsive and their work has been solid. The last install really stood out for quality and customer service however thanks in large part to one of their techs Skyler Hume. We had a fireplace we paid a lot for with a subpar paint job and problems on the initial install. Tyler came in, had the unit disassembled, repainted, and reinstalled quickly and didn't charge us for the extra work and effort. It was a very positive experience and I would recommend All Fuel for heating and HVAC needs.
Response from the owner:Wow!! Thanks for this amazing review and thank you for your continued trust in All Fuel Installation & Service. We truly appreciate the opportunity to work with you at both of your homes and to have been part of five of your fireplace installations. We’re glad to hear that Skyler and Tyler were able to step in and make things right. Our team takes a lot of pride in standing behind our work and making sure our customers are completely satisfied, especially when unexpected issues come up. Your recommendation means a great deal to all of us. Thank you again for choosing All Fuel—we appreciate your continued business!!
Veronica D.
Did a wonderful job. It looks great. He explained everything to me. I will call them back to fix all my furnace needs. He was so polite he left everything clean thank you. We’ll always call you for services.
Response from the owner:Thank you Veronica so much for your kind review! We’re thrilled to hear you had such a positive experience. Our team takes pride in doing quality work, explaining everything clearly, and leaving the space clean when the job is done. We truly appreciate your trust and look forward to helping with your furnace and any future service needs. Thanks again for choosing All Fuel! 🔥
