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Eric arrived on time and spent 1 hour with us answering our questions and sharing information that was valuable during our search for a fireplace insert. The estimated price for pick-up of the insert, installation, wiring, and permits, was in line with three other estimates. We are working with Robert at Bucks Stoves. When we decide which insert to purchase, we will use All Fuel Installations. Eric is great to work with!"Russell Shaver, Angie's List
"All Fuel Installations clean my chimney and do any fireplace repairs. I had a cracked baffle and they ordered the part and put it in. They also clean my chimney annually. All Fuel Installations are very good. I will continue to use them in the future. The quality of work was very good. I would give them A’s across the board."Janet Furnish, Angie's List
"I appreciate the company's willingness to get us an appointment during such a busy time. Perry was very professional and patient even as my four year old son kept asking him questions while he worked on our fireplace. Excellent work."Maria Coloma, Angie's List
"I called the gas company because I thought I smelled gas coming from my gas stove top. There was no problem with the stove top, but they check my two gas inserts and determined one had a slight leak. They turned off the gas and gave me the name of an authorized repair service. They never returned my phone calls, so I called All Fuel Installation. Perry Thompson came the next day and fixed the seal in the fireplace insert. He also noticed a safety issue caused during the installation of our insert and fixed that too. I'm thankful for the small leak because Perry fixed the bigger issue that could have caused a more serious problem."Holly Seiwald, Angie's List
"Eric and his team were excellent. Starting from the first call to the final installation, everyone encountered was professional, friendly, and exceptionally competent. Eric took time on a Saturday to come by and quote the job, at which time he provided guidance on models and vendors. He picked up the unit from the store, arrived when promised and performed the work. Following inspection, which All Fuel coordinated, they came back for the final touches and provided a run-through of the features and function. We are completely satisfied with the services provided and the fees charged."Rob Warmack, Angie's List
"We have a 1996 gas fireplace controlled by a circuit board that was no longer working and no longer available from the manufacturer to buy. We had another company come out to tell us that we would have to replace the entire fireplace, costing approx. $3,000-$5,000. As a result, we went ahead and picked out a new fireplace unit and called All Fuel to come out for an installation bid. When I called, I requested a service technician and asked that they confirm that the existing unit was not repairable prior to working up an installation bid. Perry, with All Fuel, arrived just before the appointment time and within an hour was able to come up with a solution for us that only cost $415, including the service fee. Our existing unit is now working and is even wireless now thanks to Perry!"Rebekah Tambe, Angie's List
"Amazing service!! Very prompt response. Great price and service. Kenny and Scott did an excellent job, prompt on arrival and were done quickly. My house was cleaner when they left:) Would use their service again in the future and have already referred to a friend."Crystal Christensen, Angie's List
"Called office week prior and spoke with one of the owners who scheduled appointment or service. Perry arrived well within the window of time given for appointment time. Perry was personable, professional and extremely knowledgeable regarding wood pellet stoves. Perry carried out the routine service of cleaning the stove and chimney and then spent an additional hour working on repairing problem with stoves pellet auger. Perry stuck with it, \accurately diagnosed problem, provided solution and we were back to a comfortably wood pellet stove heated home. Very impressed with Perry as well as the entire ALL FUEL organization. Will recommend and will use them annually for cleaning and preventative maintenance of pellet stove. Five Gold Stars."Karl Hutchison, Angie's List
"Perry was able to diagnosis accurately the problem I had with a shattering glass on my ceramic log fireplace which had been misdiagnosed several times previously by other companies. He truly understands and knows his business and I would trust him and his work. He was very up front in providing the options and giving me estimates on these options. He ordered and replaced the glass and made sure that it was working right before leaving. Perry was prompt in returning phone calls and showed up when he said he would. I think to start that is a very good indication of professionalism. He was careful to be neat and clean up after his work and charged only what he said he would. I would definitely use him again with any fireplace or heat related problems."Mary Jo Glynn, Angie's List
"The pellets weren't lighting in our pellet stove, in fact they were going straight through to the ash pan. I called Perry at All Fuel and talked to him. He had me call Coastal Farm and Ranch to see if they had the part and when they could be out to service my stove, as he would try to be out the next day, but it would depend on the weather. The pellet stove is our only source of heat for our home. I made the appointment with Coastal for their first appointment when was a week away. Perry was able to come out the next morning and replace the burn pot and made sure the stove worked. He worked his calendar around for us. This was during the week when we were having the snow storms. We have had to replace every major part in our stove in the last 5 months, we almost could have bought a new stove. I told Perry if anything else went wrong we would buy a new stove and have him install it. He told me we shouldn't have anything to worry about except normal maintenance for a long time. They are the only people I will have work on my stove."Dorinda Callaway, Angie's List
"Following our evaluation of three installers, we determined All Fuel to be competitively priced, most recommended, highest rated, very prompt and responsive. The job was quoted and scheduled and moved along in an earlier time frame that expected. The team of professionals from All Fuel conducted their business in our home quickly, carefully and cleanly. The end result is one of those all too rare of occasions where everything associated with a contractor in our home went exactly right with no incidents and the cost right on target."Terry White, Angie's List
"This company is a pleasure to deal with. They were very prompt; they put down drop cloths; they were very efficient and professional in doing the work and they cleaned up perfectly before leaving. They are one of those rare service companies that really take care and pride in the work they do."John Thompson, Angie's List
"I purchased a gas fireplace insert that I wanted installed in my existing wood burning fireplace. Eric came to my home to view the job and give me an estimate. He scheduled the job for eleven days later. Eric and his assistant arrived that morning. The removed the existing wood burning facilities, installed the new venting system in the Chimney, a gas line and shutoff valves from the existing line in the basement to the fireplace, and assembled the new gas unit in the fire box. When they left with that part of the job complete, there was almost no cleanup needed in my home. Eric asked for a city inspection the next morning. The inspector checked the installation and that afternoon Eric was back to finish connecting the fireplace and do final testing. Several months later a warranty issue developed. The dealer's service technician was extremely busy so Perry of All Fuel was dispatched to solve the problem. Once again the job was completed in a fast and professional manner. These people are fantastic. Their knowledge, workmanship, and respect for the client's property is commendable. I wouldn't have the slightest concern about recommending All Fuel Installations to anyone."Darryl Conser, Angie's List
"Their service from start to finish was stellar. "Margaret Hinshaw, Angie's List
"The fire would turn on and off on its own, and they got it fixed. It was due to loose wiring. They just did the minimum work that was required and did not do anything that was unnecessary. It has been great ever since. They were very punctual and very friendly. They worked quickly and cleaned up after themselves. They are honest and they know a lot about what they do. They did a great job. I would highly recommend them."Libby Means, Angie's List
"We purchased two gas inserts from NW Natural. They gave us a couple installers to call for estimates. The first guy we called was clueless and seemed to have no idea what he was doing. Perry from All Fuel was the second call we made. He was polite, professional and clearly knew what he was doing. His estimate was about 2/3's of the first estimate and so we gave him the job. He showed up on time with his partner and in conjunction with an electrician who needed to run an electrical line. They did the work expertly and walked us through the operation of the fireplaces. We had one minor issue with a door not closing properly after the installation. Perry returned and finished the adjustment quickly. The cost of the installation was exactly as estimated; no hidden charges."Ken Borst, Angie's List